Wondering if you should join the New American team? Meet Rick and Patty Arvielo, our co-founders, and learn a little bit about how our company culture and technology sets us apart in the mortgage industry and gives our loan officers a competitive edge.
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How ya doing? We're Rick and Patty Arvielo, co-founders of New American Funding. We wanted to spend just a few minutes kinda talking about our company, our vision our culture, and why we think it's important that you consider joining us.
Right. I've been a loan originator, processor, underwriter, funder, I've pretty much done everything in the mortgage industry. I really feel that my talent lies in that I'm able to feel how the field feels so I'm really connected to the sales force of New American Funding.
What I bring to the table is my background is all in technology in marketing and how that could provide some advantages to our loan agents in the field.
Patty and I are both involved in personal initiatives within the industry. I'm the current chairman of MORPAC, which is our political action pact. I really have a front row seat on the way the mortgage industry is being crafted and have a chance to have input and then to bring that story back to our NAF family so we can all discuss and really be in the know of what's going on.
So I currently sit on the corporate board of governors for NAHREP. I sit on the diversity and inclusion committee for the MBA, so what better way than to face it forward, protect our company, protect this industry from over-regulation.
You know, one of the questions we get asked a lot is are we a tech company or a mortgage company cuz we develop all of our own technologies, we have our own proprietary CRM system, our own marketing systems, we have our own mobile apps that are out there- the GoGo mobile apps... Our borrowers are gonna expect a different experience. They want an "Amazon feel" to mortgages, they want to press a button, they want to be connected, and they want that answer fast. I really feel like together we've built this platform where we're gonna be able to deliver that to our loan originators.
We'll briefly talk about our culture, which is really really important to us: NAF 360. Treat everyone you come into contact with with dignity and respect. All 360 degrees and you'd be amazed at the results it yields, especially between sales and ops. We have that balance and harmony at New American Funding. It's one of the things I'm most proud of.
So let's talk a little bit about our vision. Okay, our industry's so fragmented, typically you do one subsection of the business and then it gets handed off to someone else, so it's very hard for consumers to feel this synergy towards any one company, so that's when we decided to really become a full-service lender. We do everything in-house, from the marketing, to the production of the loans, to underwriting, we sell our own bonds. We retain servicing on the business; we do everything we can to make sure our loan officers are relevant and prevalent in that process through putting them onto mortgage statements and thank you card campaigns, cuz we want to make New American Funding be just their guy or their girl, for life. And that's the premise of our vision. Everything we've done is finding the right people in the right locations where it makes sense to open a branch, and then wrap them with the NAF 360 culture, and as long as that growth becomes organic and profitable, we're just gonna keep growing.
So he's the visionary- can you tell?- I see distributor retail, our outside loan officers, really being our in-market specialty, but having this connectivity to the internet and to leads and to the fast-moving way that borrowers want to interact, so I think we're poised to be in the Top 10 in the United States of America in lending,
We're the #1 independent purchase lender in all of Southern California and we did 0 purchase business prior to 2012. If you're out there and you want to join this story, we've got all the technology, we've got all the marketing, everything is home-grown, we have the culture that will make you happy.
So thank you for listening, we kinda wanted you to get to know Rick and Patty, because we are very unique in what we do in the mortgage industry, so thank you! Thank you!
What Makes New American Funding a Great Place to Work? funding societies | |
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| Education | Upload TimePublished on 3 Jul 2018 |
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